Hello! I'm Jennifer,
a UX Researcher & Designer based in the SF South Bay area

I like to solve complex, critical issues - deciphering them, pulling them down to the fundamental building blocks and building them back up to create better experiences for the user.

more about my career...

Skills

Design Thinking

Using processes and tools that put the human in the focus, to create constant, desirable, and exceptional results.

Mission Critical Design

Designing for environments where a single decision could save hundreds of lives or millions of dollars.

Big Data

Helping users parse through streams of information, to make the right decision and the right time.

Community

Promoting and encouraging the design community and beyond though evangelising, mentoring and public speaking.

Projects

Future Flight Deck

A flight deck simulator for the rapid design and testing of modern control interfaces in the cockpit.

Flight Deck Prototype

Airline Rapid Recovery

Redesign of a highly complex, technical tool with an aim to optimize and improve the overall experience of the product.

Airline Recovery Tool